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Contact
We're a small team. We read every message.
Support Email
support@rumi.blogResponse Times
General enquiriesWithin 3–5 business days
Billing & payment issuesWithin 1–2 business days
Technical issuesWithin 2–3 business days
Privacy & data requestsWithin 5 business days
What to Include
To help us assist you faster, please include:
- Your account email address
- A clear description of your question or issue
- For billing issues: the date of the transaction
- Any relevant screenshots or error messages
For urgent matters or mental health concerns, please contact emergency services or a qualified professional directly. Ask Rumi support cannot provide crisis assistance.
Common Questions
Before reaching out, you may find your answer in our FAQ page.